Need help?
FAQs
ORDERS AND PAYMENTS
All orders placed before 3:00 p.m. will be shipped the same business day. However, during sales and promotion periods, there may be a slight delay in shipping your order.
Visit our Shipping page here for more information on shipping times.
For all first-time Meyme customers, we offer a 10% discount code, which will be sent by email once you have subscribed to our Newsletter. If you do not receive it, please send an email to shop@meymestore.com or contact us via live chat.
If you believe you have received a defective or incorrect item, please contact us here
We currently accept the following payment methods:
Visa, MasterCard, American Express, Maestro, iDEAL, Bancontact, Shop Pay, Apple Pay, Google Pay, PayPal, Amazon Pay, Clearpay and Klarna.
SHIPPING
Since shipping costs vary considerably depending on destination, please review our shipping policy for estimated shipping times.
When your order ships, you will receive an email from the shipping company with tracking information for your order.
We use different courier companies to get customers their orders as quickly and efficiently as possible. Once your order is shipped, you will receive an email from the corresponding carrier. As well as any relevant tracking information you may need.
Our shipping carriers are exclusively:
TIPSA: Spain and Portugal.
UPS: Rest of Europe and the United States.
Returns & Exchanges
If you are not satisfied with your recent order from Meyme. We will be happy to accept any items that are in new condition and have not been worn, washed or altered.
All returns and exchanges must be made in accordance with the guidelines of our Returns and Exchange Policy.
You have 30 days from receipt of the order to request a return or exchange.
The transportation costs assumed by the customer related to the return of an order will be the following:
€3.95 in Spain | €8.95 European Union and United Kingdom | €25 outside the European Union.
These costs will be deducted from the amount to be returned to the payment method you used at the time of purchase8