Terms of Service

1. GENERAL INFORMATION

In compliance with the provisions of Royal Decree 1906/99, of December 17, which regulates electronic contracting with general conditions, and in the Retail Trade Regulation Law (Law 7/1996, of January 15, amended by Law 47/2002, of December 19) as applicable to the provisions on distance sales in articles 38 et seq.

This document constitutes the general regulation of the services provided by the Meyme Store through the Website www.meymestore.com , forming the legal framework that develops this contractual relationship of purchase and sale.

These General Terms and Conditions are subject to the provisions of Law 7/1988, of April 13, on General Terms and Conditions of Contracts, Law 26/1984, of July 19, General Law for the Defense of Consumers and Users, amended by Law 39/2002, of October 28, transposing into Spanish law various Community directives on the protection of the interests of consumers and users, which incorporates the amendments introduced by Law 22/2003, of July 9, on Insolvency, and incorporates the amendments introduced by Law 23/2003, of July 10, on Guarantees in the Sale of Consumer Goods, Royal Decree 1906/1999, of December 17, which regulates Telephone or Electronic Contracting with general terms and conditions, and Organic Law 15/1999, of December 13, on Protection of Personal Data, to Law 7/1996, of January 15, on the Regulation of Retail Trade, amended by Law 47/202 for the transposition into Spanish law of Directive 97/7/EC, relating to distance contracts, and for the adaptation of the Law to various Community Directives and to Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

The services offered by the Meyme Store may be contracted by any user who meets the requirements established in these CONTRACT CONDITIONS and LEGAL NOTICE available at any time on the Website www.meymestore.com .

2. SUBJECT OF THE CONTRACT

The purpose of this contract is to regulate the general terms and conditions of the service offered by Meyme Store. The services currently provided by Meyme Store and covered by this contract are those of a physical store and online sales.

Access to information is completely free, while the product purchase service is not free, with current product prices, shipping costs, and tax charges specified at all times.

The contracting procedure will be carried out in Spanish in all cases, although the Meyme Store may establish the possibility of contracting the service in other specified languages.

3. IDENTIFICATION OF THE CONTRACTING PARTIES

On the one hand, Meyme Store, ( hereinafter , www.meymestore.com ) CIF: B42766121, with registered office at Pt. Alzabares Alto P.2, 42, 03290 Elche (Alicante) email: shop@meymestore.com. This Company currently operates through the network under the following domain name: www.meymestore.com

And, on the other hand, by the CLIENT, whose data entered to make the purchase or make a suggestion, through the form established for this purpose, are those that have been recorded by him/herself.

All data included herein has been entered directly by the CLIENT, therefore the responsibility for its authenticity corresponds directly and exclusively to the CLIENT.

4. OBLIGATIONS RELATING TO THE PURCHASE PROCEDURE

The CLIENT is solely responsible for the veracity of the data entered by him in the purchase procedure, and accepts the obligation to provide truthful, accurate and complete data.

If the CLIENT fails to comply with this obligation, they will be responsible for any damages caused to www.meymestore.com or to a third party.

5. SERVICE CONDITIONS

The commercial terms of this service and any offers that may be made by www.meymestore.com are always displayed on the Website so that they can be consulted, saved or printed. www.meymestore.com reserves the right to modify these Terms of Service and any other document displayed on the Website at any time.

6. RESPONSIBILITIES

www.meymestore.com will not be responsible for delays or failures in accessing, operating, or functioning of the Website, or its services and/or content, nor for interruptions, suspensions, or malfunctions thereof, when they originate from breakdowns caused by natural disasters or situations of force majeure, or extreme urgency, such as strikes, attacks, or computer intrusions, or any other situation of force majeure or fortuitous cause, as well as errors in data transfer networks and, in any case, when the error has been caused by a third party unrelated to the Business Organization of www.meymestore.com .

www.meymestore.com is responsible for the reliability, truthfulness, and accuracy of the content, data, and information regarding the products offered on its website, unless they have been modified by third parties, whether affiliated with the organization or not, without the company's express authorization. The service provided by www.meymestore.com is limited exclusively to making the products offered on the website available to customers.

The CLIENT agrees to comply with the provisions of the LEGAL NOTICE and the CONTRACT CONDITIONS published by www.meymestore.com on its Website at the time of purchase of the product.

7. PURCHASE PROCEDURE

All products displayed on the website www.meymestore.com are priced in EUROS and include 21% VAT.

To date, the service contracting process is entirely electronic, requiring registration as a website user to begin. The steps for contracting are as follows:

1. Searching for Items - The store displays the item search bar on the left, where you can search for an item using the search term entered in the form. The existing sections or categories are also displayed on the left margin. Clicking on a category will show its various subcategories in the center. Categories with subcategories are distinguished by being right-aligned or ending with a minus sign (-). On each category or subcategory page, you will see products on sale or recommended items selected by Meyme Store.

From this page, you can also access the list of all items in the current category, indicated as [Show more items]. Clicking on an item will take you to its individual product page, which contains detailed information, a photo, and its price in euros. Some product pages may include a selector to choose different features or variations (color, size, etc.). Selecting these features may affect the price displayed when you choose them.

2. Add items to your basket - To add any item to your basket, click on the [buy] link or the shopping basket icon on the product page, the item's details page, or the category list. - You can always view your basket by clicking on the [view basket] link, which contains the Mini Basket. The Mini Basket is always displayed while you browse the store, giving you a summary of your basket's contents. Once in the basket, you can modify the quantity of an item, remove items, and see your order total. From the basket, you can proceed to checkout by clicking on the [Proceed to checkout] link.

You can also add items to your cart from your personal "Your Orders" area, where your information and purchase history are displayed. Each listed order has a link that allows you to add the items from that order to your current cart, saving you time browsing the store if you need to repeat a previously placed order. Of course, you can make any necessary changes to your new order directly in your cart.

3. Log in - The next step is to log in with your email and password if you are already a Meyme Store customer, or fill out the customer form if this is your first time shopping in our store. Once logged in, you will see the screen with your billing and shipping information, the total cost of the items, the shipping costs (which you must select based on your shipping address), and your payment method.

4. Complete your order - Once you have verified that all the information is correct, click the [Complete Order] button to confirm and finalize the order. A screen will then appear displaying your order number and other details.

8. PRODUCT SHIPPING

Normally, all products offered are in stock. This allows us to confirm orders placed on weekdays before 2:00 PM for processing and delivery the next business day (mainland Spain) via express courier. However, this depends on having expressly agreed upon with the buyer and is not a firm commitment on our part. Furthermore, delivery times are subject to our current order volume and may take up to one week.

If you choose cash on delivery as your payment method, there will be an additional charge corresponding to the shipping company's commission, which is 5% with a minimum of €4 plus 21% VAT. Additionally, if you choose this payment method, we need to contact you by phone before shipping to verify your details. If we are unable to reach you, your order may be canceled, or you must notify us through our contact form.

9. VALIDITY OF THE PURCHASE PROCEDURE AS PROOF OF ACCEPTANCE AND PERFECTION OF THE CONTRACT

Both parties expressly declare that the CLIENT's acceptance of the service offer from www.meymestore.com is carried out by following the purchase procedure described in section seven, PURCHASE PROCEDURE of these terms and conditions.

Following all the steps described in section seven for the purchase of products and accessories by the CLIENT electronically implies full and express acceptance of these general terms and conditions of contracting, which are considered sufficient for contracting.

The contract will be perfected from the date on which the CLIENT expresses their agreement with the published contracting conditions, at the time of making the purchase, by expressly selecting their acceptance.

10. LEGAL RIGHT OF WITHDRAWAL FROM PURCHASE

10.1 . Right of withdrawal

If you are contracting as a consumer, you have the right to withdraw from this contract within 14 calendar days without giving any reason. The withdrawal period will expire 14 calendar days from the day on which you, or a third party indicated by you other than the carrier, acquired physical possession of the goods, or, if the goods in your order are delivered separately, 14 calendar days from the day on which you, or a third party indicated by you other than the carrier, acquired physical possession of the last of those goods. To exercise the right of withdrawal, you must notify Meyme Store, at the address ptd.Alzabares Alto, 42, 03290 Elche, Spain, by writing to the email address shop@meymestore.com or via our contact form, of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post or email). You can use the model withdrawal form that you can download at the end of this section, although its use is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of this right before the withdrawal period has expired.

10.2. 10.2. Consequences of withdrawal

In the event of your withdrawal from this contract, we will reimburse all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than our least expensive standard delivery option), without undue delay and in any event no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction. You will not incur any fees as a result of such reimbursement. Notwithstanding the foregoing, we may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is the earliest. You must return or hand over the goods directly to the address indicated without undue delay and in any event no later than 14 calendar days from the date on which you inform us of your decision to withdraw from this contract. The deadline will be considered met if you return the goods before it expires. The consumer will always be responsible for the return shipping costs, which they may choose to pay. The consumer will only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

10.3 Right of contractual withdrawal

In addition to the legally recognized right of withdrawal for consumers and users, mentioned in this section, we grant you a period of 30 days from the Shipping Confirmation to return products. If you return the products within the contractual withdrawal period, but after the legal withdrawal period has expired, you will only be refunded the price paid for the products. You will be responsible for the direct costs of returning the product. You may exercise your right of withdrawal in accordance with clause 10.1 above. However, if you notify us of your intention to withdraw from the contract after the legal withdrawal period has expired, you must still return the products within 30 days of the Shipping Confirmation.

Your right to withdraw from the contract applies only to products returned in the same condition in which you received them. No refund will be issued if the product has been used beyond simply opening it, if it is not in the same condition as when delivered, or if it has been damaged. Therefore, please take care of the product(s) while they are in your possession. Please return the item using or including all original packaging, instructions, and any other accompanying documents. In any case, you must include the completed receipt you received upon delivery with the returned product.

If you wish to return the products, the return shipping costs will be your responsibility. We recommend using the postal service as the easiest and most economical option. Please note that if you choose to return the items yourself, we will not accept the package.

After examining the item, we will inform you whether you are entitled to a refund. Shipping costs will only be refunded if you exercise your right of withdrawal within the legal timeframe and return all items included in the order. The refund will be processed as soon as possible and, in any case, within 14 calendar days of the date you notified us of your intention to withdraw. However, we may withhold the refund until we have received the goods or until you have provided proof of return, whichever occurs first. The refund will always be issued to the same payment method you used for the purchase. If you paid by bank transfer or cash on delivery, you will need to provide your account number for the corresponding transfer.

If you have any questions, you can contact us through our contact form or by writing to our email address shop@meymestore.com

11. PARTIAL NULLITY

If any part of these Terms of Service is found to be contrary to law and therefore invalid, it will not affect the remaining provisions that are in accordance with the law. The parties agree to renegotiate any invalid parts of the Terms of Service and incorporate them into the remaining Terms of Service.

12. APPLICABLE LAW AND JURISDICTION

All matters relating to the Website are governed in all respects by Spanish law. Any dispute arising from or related to the use of the Website shall be subject to the non-exclusive jurisdiction of the Spanish Courts. To submit complaints regarding the use of our services, you can send an email to: shop@meymestore.com